We provide 24/7 technician support for every server under our control - this means that we will take action whenever any system reports issues. In most instances our alert systems notify us of any outages or service issue before clients notice.
For our clients requiring support we ask that you submit your support requests using our trouble ticket system, this can be done via our portal or by emailing our support department which will create a ticket for you.
For best service please enter our Client Portal using the form on this page. From there you will be able to check out our knowledge base, enter a new support ticket or order a new service from us.
We can also be reached by telephone during the hours of 9AM to 7PM Pacific Time:
Toll Free (North America) - 1 (866) 506-5245
Click here to Email our Support Department.
Contact us on Skype: